TELE-INTERVIEWING

Tele-Interviewing is a relatively new method being used to gather reliable evidence in a short period of time. A trained nurse guides an applicant through detailed medical and lifestyle questions, capturing much more information than the traditional form or online application would do, giving both our customers and their applicants greater reassurance that the application process will progress smoothly.

Bespoke scripts are used to cover all aspects of the application and interviews are conducted by a trained nurse equipped with medical knowledge, a thorough understanding of the medical underwriting process as well as expertise in conversation management techniques.

Our Tele-Interviewing technique at 3d is suitable for all aspects of the underwriting process. 

Big T interviews provide a complete application service that promotes disclosure from your clients and enables you to provide final decisions, faster and cheaper.

'Little t interviews ensure you are provided with information on specific conditions or hobbies, supplying you with the detailed information you need without recourse to client or GP questionnaires.