3d CALLING
06 January 20093d continues to enhance their comprehensive product range by including nurse or underwriter led underwriting telephone interviewing into their menu of services.
By also introducing conversational management techniques into the offering, 3d believe that this will not only result in an enhanced customer experience but also better disclosure for the insurer.
Chris Wheatley advises, "We are aware of the responsibility placed on providers to supply quality services which enhance effective risk management and improve the customer journey. We believe our approach achieves both of these objectives".




